Question 1

How do I know whether I need a smart repair or a full respray?

Accepted Answer

It comes down to how much of the car is affected. A smart repair treats a small area of one panel, so a scuffed bumper corner, a scratched door or a dinged wing is ideal. Once the damage crosses several panels, or the paint is failing generally rather than in one spot, a full respray is the honest answer. Send photographs and we will tell you which you need.

Question 2

What is the difference between paint correction and detailing?

Accepted Answer

Detailing is the wider job of decontaminating, cleaning, polishing and protecting the car. Paint correction is the machine polishing stage that removes the swirls and light scratches that make dark paint look hazy in sunlight. Neither adds paint, so a scratch deep enough to catch a fingernail needs a repair and refinish instead.

Question 3

When can a dent be fixed without paint, and when does it need spraying?

Accepted Answer

Paintless dent removal works when the paint is unbroken, the dent is up to roughly 75mm and there is access behind the panel. It is the simpler of the two routes because no filler, paint or booth time is involved. Once the paint has cracked, or the dent sits on a sharp crease or panel edge, it becomes a paint repair with colour matching and blending. We will tell you which one you have before you commit to anything.

Question 4

Is there anything you do not offer?

Accepted Answer

Yes, and it is better said now. There is no ceramic coating, diamond cutting or powder coating here, so a diamond cut wheel face is refinished in paint instead. All work is carried out at our Bury St Edmunds workshop, and quotes are done from photographs on WhatsApp. We do not take on heavy structural or chassis work, mechanical work, servicing or MOTs, and we will tell you straight away if a job is beyond what we do.

Question 5

Do I need welding, or is it a bodywork repair?

Accepted Answer

If the metal is still there and simply misshapen, it is a bodywork repair: straightening, filling where necessary and refinishing. If it has rotted through, particularly on sills, arches or floors, it is a welding job, because filler laid over rust always comes back. Send photographs and you will get a straight answer on which you have.

Question 6

Do you take fleet or trade work?

Accepted Answer

Yes. We work with garages, car dealers, fleet and taxi operators and lease return customers around Bury St Edmunds, and the priority is getting vehicles back out earning. Work is planned around your operating days and you get a realistic timeframe when we quote. See our Fleet Vehicle Repairs and Trade & Dealer Bodyshop Services pages for more.

Car Body Repair, Bury St Edmunds, Suffolk

Car Body Repair & Paint Services in Bury St Edmunds

Every service we offer, and who each one is for

Dent Removal

Full Resprays

Alloy Wheel Refurbishment

Paint Correction

Smart Repairs

Insurance Work Support

Accident Repairs

Non Fault Claims

Bumper Scuffs & Scratches

Bodywork Repairs

Detailing & Machine Polishing

General Spray Painting

Welding Work

Fleet Vehicle Repairs

End of Lease Repairs

Trade & Dealer Bodyshop Services

22 years in the trade

Prepare, protect, paint, finish

Choosing between services

Working out which repair your car actually needs

Ready to book your car in?

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