Accident repairs at our Bury St Edmunds workshop

Accident Repairs in Bury St Edmunds

Our experience in accident repairs at our Bury St Edmunds bodyshop means we can take on damage to all makes of car, from small car park dents to larger accident damage. Whether it's your fault or not, we guide you through the insurance process from start to finish and handle the paperwork with insurers on your behalf.

Technician assessing accident damage to the front of a car in the workshop
The damage we take on

Bumpers, wings, doors, bonnets, boot lids and quarter panels, repaired or replaced, plus headlamps and trim. The new paint is blended across the neighbouring panels so there is no visible edge.

Replacement panel being fitted and aligned on a car during a bodyshop repair
Where we draw the line

We do cosmetic and panel bodywork. We do not take on heavy structural or chassis work, and we will tell you straight away if a job is beyond what we do.

22 years in the trade, and our own booth

Panels have to line up, gaps have to be even, and the colour has to be blended so the repair disappears. With 22 years in the trade and a booth that controls temperature, airflow and moisture, we get that right.

Smart Spray Bodywork's workshop in Bury St Edmunds
Claim, or pay for it yourself

Pay for the repair yourself and there is no claim on your policy, so your no claims discount and renewal premium are not affected. Many smaller repairs cost less than a typical excess, so paying directly often works out cheaper. We give honest advice on whether a claim is worth making.

Technician handing over the keys to a customer after an accident repair
If it was not your fault

You do not have to go through your own insurer. Our accident management partner deals with the other driver's insurer and the claim, while we do the repair. See Non Fault Claims.

From the first photograph to the finished car

Accident repairs, done right at our workshop

Technician colour matching paint for an accident repair inside the Smart Spray Bodywork workshop

How the repair comes together

Panels are repaired where they can be and replaced where they cannot, then primed, painted and blended in the booth. Lamps, trim and badges go back on last, and the car is checked over before it goes back to you.

What happens once your car is with us

We assess the damage, tell you what needs repairing and what needs replacing, and quote free of charge.

Colour is mixed to your paint code and checked on a test card in daylight before we commit.

Panels are painted and blended in the booth, then flatted and polished so the repair does not show.

Serving Bury St Edmunds & Suffolk

We sit just off the A11 and A14, and customers drive to us from roughly a twenty five mile radius, including Mildenhall, Newmarket, Thetford, Brandon, Stowmarket, Haverhill, Sudbury, Ely and Cambridge. Garages, dealers and fleets send us accident work too.

How to get a price

Send photos of the damage to 07939 755264 on WhatsApp, with a short note of how it happened, for a free, no obligation quote.

Tell us whether you are thinking of claiming and we will give you an honest opinion.

We book the car in and give you a realistic timeframe for the work.

One scuffed bumper? The Bumper Scuffs page may be all you need. Another driver at fault? Read Non Fault Claims first. Otherwise, send a photo to 07939 755264. We do not judge, we just fix it.

Smart Spray Bodywork's workshop exterior in Bury St Edmunds
Accident repair questions, answered

What people ask before booking an accident repair

How much does an accident repair cost?
Can I choose where my car is repaired?
Do you deal with my insurer for me?
Should I claim or pay for the repair myself?
How long will an accident repair take?
Will I be able to see the repair?
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