Insurance Work Support

Had a bump? Talk to us before you call your insurer.

You can request that your car is repaired by us. Just tell your insurer when you make the claim. Whether the accident was your fault or not, we guide you through the process from start to finish and handle the communication and paperwork with insurers on your behalf. Not sure whether to claim? We will give you an honest opinion on whether it is worth making.

Learn how insurance work support works →

22 years

Experience in the car body repair trade

25 mile

Radius covered from Bury St Edmunds

Technician inspecting accident damage to a car wing at Smart Spray Bodywork in Bury St Edmunds
Who we work with

Trusted by drivers, fleets and dealers across Suffolk

Private car owners

Most of our work is everyday damage on family cars: kerbed bumpers, car park dents, scratched wings and tired paintwork. We explain what the repair involves and what it will not fix, then you decide. We do not judge, we just fix it.

Fleet & taxi operators

Vans, taxis and company cars earn nothing sitting off the road, so we plan the work around your operating days and give you a realistic timeframe when we quote. Fleet repairs and end of lease returns are a regular part of our week.

Independent used car dealers

Forecourt prep, scuffed alloys, machine polishing and localised paint repairs that make stock look ready to sell. We offer our services to garages and trade dealers as well as the public, and can sequence several vehicles at once.

Technician handing over the keys to a happy customer at Smart Spray Bodywork

What we do

From a bumper scuff to a full respray, plus accident repairs, non fault claims, fleet, end of lease and trade work. Every spraying job is done in our own booth on site, by a team with 22 years in the trade.

One workshop, one team, 22 years of experience

Smart Spray Bodywork is an independent bodyshop with 22 years in the car body repair trade. The same team looks at your photographs, quotes the job, carries out the repair and hands the car back. Customers come to us from Mildenhall, Newmarket, Thetford, Stowmarket, Haverhill, Sudbury, Ely and Cambridge, and our Bury St Edmunds workshop is an easy run from the A11 and A14.

A properly equipped bodyshop

Quality work from a properly equipped workshop

Paint is fussy about where it is applied. All paintwork is done in our spray booth, where temperature, airflow and moisture are controlled while the paint goes on and while it cures, which allows us to achieve quality results. Add over 22 years in the trade, proper preparation underneath and an honest opinion on every job, and you get a repair that still looks right a few winters later.

Questions we get asked most

Straight answers before you book your car in

How do I get a quote for a repair?
Will the repair match my existing paintwork?
How long will my car be with you?
How much do car body repairs cost?
Should I claim on my insurance or pay for the repair myself?
Which areas do you cover?
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